Ordering and Payment Questions
What payment methods do you accept? We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and direct bank transfers. All transactions are securely processed to ensure your information is safe.
How can I track my order? Once your order is shipped, you will receive an email with a tracking number. You can use this number on our website to track the status of your delivery.
Can I modify or cancel my order? Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team for assistance.
Product Information and Support
Do you offer technical support for your products? Yes, we provide comprehensive technical support for all our products. Our support team is available 24/7 to assist you with any queries or issues.
Are your products environmentally friendly? Our commitment to sustainability drives us to offer products that are environmentally friendly. We ensure that all our suppliers adhere to strict environmental standards.
What is your return policy? We have a 30-day return policy. Products can be returned within 30 days of receipt for a full refund, provided they are in their original condition.